[vc_row][vc_column][ultimate_info_table design_style=”design02″ color_scheme=”gray” package_heading=”Services Level Agreement” package_sub_heading=”You will be covered by the details below.”]
SUPPLY OF SERVICES AND SUPPORT8x5x424x7x4REMARKS
Customer Services24 Hrs24 Hrs
Professional ConsultantsBusiness Time24 Hrs
Onsite ServiceBusiness Time24 Hrs
4 Hour ResponseBusiness Time24 Hrs
After sale service with remote accessBusiness Time24 Hrs
Spare PartNext Business Day24 Hrs
Report 2Time/Yearyesyes
Update/Upgrade Firmwareyesyes
Preventive MaintenanceyesyesExclude Professional Services
Backup Systemsyesyes
[/ultimate_info_table][/vc_column][/vc_row]